Apex Legends is a widely popular game from EA. Since the launch in 2019, the game quickly rose to popularity and gained millions of users due to being an incredible ‘battle-royale’ game. Being in the early stages, the game still has its fair share of issues. One of them is the Apex Legends crashing problem on Windows computers and consoles such as PS4 and Xbox One. The crashing ruins all the fun of the game and leaves the players frustrated. It is essential that you know about solving this problem.
To help you, we’ll guide you on “How to fix Apex Legends crashing on PC and Consoles?” in this post. Here, we’ll provide you the complete troubleshooting guide so you can enjoy the game without any issues.
Guide to Fix: Apex Legends Crashing on Windows PC, PS4 & Xbox One
Apex Legends is a highly addictive online multiplayer battle royale game developed by Respawn Entertainment and published by EA (Electronic Arts). The game was released on February 4, 2019, and had become an instant favorite for gamers across various regions. It is available for Windows, PlayStation 4, and Xbox One. The game revolves around the legendary competitors who battle for glory, fame, and fortune on the fringes of the Frontier. The excellent visuals and brilliant gameplay are the key highlights of Apex Legends.
However, the same highlights have proved to be a problem for certain players. The heavy graphics and power consumption have made it unplayable for the lower-spec PC players. Even on good computers, players are reporting the crash issue since January 2020. The Apex Legends Crashing issue has been trending on multiple online forums since then. After doing thorough research, we have collected some of the best fixes and troubleshooting tips for the problem that we are sharing below.
Solutions for Apex Legends Crashing on Windows Computers
Apex Legends can crash on a Windows PC very commonly. Especially, if you have below-par specifications, outdated graphics drivers, or an outdated OS, the game will crash frequently when try playing it. Here are some of the solutions and tips that you can try when you encounter the issue on your computer.
Things to Check Beforehand
Check if you have an updated OS. If you have an outdated operating system, update it as soon as possible.
Make sure you meet the recommended system requirements to run Apex Legends. Trying to run the game on minimum requirements will only allow you to play on the lowest visual settings and may also cause it to crash. Here are the recommended system requirements to run Apex Legends on a Windows PC.
- Processor: (AMD)- Ryzen 5 CPU or Equivalent or (Intel)- Intel Core i5 3570K or Equivalent
- RAM: 8GB – DDR3 @1333 RAM
- Hard-drive space: 22GB
- Graphics card: (AMD)-AMD Radeon™ R9 290 or (NVIDIA)- NVIDIA GeForce® GTX 970
- DirectX: 11 Compatible video card or equivalent
- OS: Windows 7 or Above (64-Bit)
- Internet Connection: Broadband Connection
Check if you have updated graphics drivers. If you have outdated ones, go to the Device Manager and update them right now.
You can also visit the manufacturer’s website, download the latest drivers, and install them manually. Or, you can also use a good Driver Updater tool to ease out the procedure.
General Fixes to Solve the Problem
- Go to the Origin game client, right-click on Apex Legends and then click on Repair. Wait until the procedure is completed.
- Right-click on the Apex Legends desktop shortcut icon and run the ‘Compatibility Troubleshooter’ by going to Properties, complete it, check the ‘Run this program as an administrator’ box, apply changes and then launch the game.
- Lower the graphic settings from the in-game settings menu to the lowest. If the game runs fine, try upgrading them by one at a time.
- Change the screen mode. If you are on Full Screen, switch to Windowed mode or Borderless mode from the in-game settings menu.
- Close all the background app, especially Chrome, Discord, and any program (heavy or light), and then launch the game.
- Perform a clean boot and then run Origin client.
- If the problem started happening after you updated the GPU drivers, roll them back, and check if it helps.
- Turn off G-Sync if you use NVIDIA or Freesyn when you are using AMD.
- If you have overclocked the CPU or GPU, stop overclocking by downclocking them to the default values.
- Reduce VRAM usage from 8GB to 6GB in the streaming texture option.
- Limit the ‘Frames per second’ by the going to Settings ->Game Properties-> Advanced Launch Options-> add +fps_max 90 and then click on Save.
- Disable all types of Vertical sync on your monitor.
- Increase the GPU and Windows power settings to maximum values. Follow this path: NVIDIA Control Panel-> Manage 3-D Settings (left column)-> Power management mode-> Prefer Maximum Performance (drop-down menu).
- Try adjusting Ambient Occlusion in the NVIDIA Control Panel.
- Reduce Texture Streaming from the in-game settings menu.
- Change the in-game language. Switching to ‘Polish’ helped some users as reported by them.
- Disable any sound output device that is not in use.
- Grant Windows permission to manage the PageFile size.
- Disable the anti-virus program.
- Re-install the game on your Internal Hard Drive (C:/). Make sure that Apex Legends, Origin, and PageFile are all on the same drive
Solutions for Apex Legends Crashing on PlayStation 4
Apex Legends crashes rarely on a PlayStation 4 when you have a fast internet connection. If you are experiencing crashes on your PS4, try applying the fixes mentioned below and you’ll be able to solve the problem.
Things to Check Beforehand
Check if there any software updates available. If they are, update the software to the latest version right now.
Make sure your internet connection has enough speed to run the game smoothly. You need to have at least 512Kbits/s and tethering via mobile will not help.
General Fixes to Solve the Problem
- Hold the Power button on the front of the console for 10 seconds until you hear the beep twice, and then turn it back on after a minute or two. Now launch the game and check if it works fine.
- Restore the game license. If you don’t know how to do that, visit this link.
- Remove any unnecessary device inserted into the USB slot.
- Turn off the ‘Convert Incoming Voice to Chat Text’ option from the in-game settings.
- Re-install the game. If it was installed on an external drive, try installing it on the internal one.
Solutions for Apex Legends Crashing on Xbox One
Apex Legends may crash on an Xbox One but only under certain conditions. If you are experiencing the issue, use the solutions mentioned below and you’ll be able to run the game without any problems. The ‘Things to do beforehand’ for Xbox One are the same as the PS4. So, I’m only listing the ‘General Fixes’ here.
- Turn off the console. Let it stay turned off for 2 minutes and then turn it on. Now launch the game and check if this helps.
- Remove any unnecessary device connected to the USB slot.
- Delete all the local saved data. Follow this path: My Games & Apps-> Highlight Apex Legends-> Press Start-> Manage Game and then click on Delete Saved Data.
- Initiate a ‘Power Cycle.’ If you don’t know how to do that, visit this link.
- Re-install the game. Try installing it on the internal drive if it is crashing on the external one.
Apex Legends is an incredible game but the crashing issue makes it miserable for the players. This is how you solve the Apex Legends crashing problem on PC or consoles. If you are still having trouble even after applying the fixes, make sure you report it to the support team. So, they can look into it and help you.
That’s all for this post. I hope it helps you. If you have any queries or suggestions regarding anything mentioned above, feel free to use the comment box. I’ll be glad to read from you.