Logitech’s wireless headsets are a blessing for gamers. With their superb mic, outstanding sound quality, and several customization options, these are always the best choice for every gamer. However, users have been complaining that it cuts out sometimes. Even though the latest version of the Logitech wireless headset drivers is being installed on your device, sometimes it randomly gets disconnected and then reconnects or turns off. So, does your Logitech headset keeps disconnecting too? Don’t worry!! In today’s write-up, you are going to learn few solutions to resolve this issue.
How To Fix the “Logitech Headset Keeps Disconnecting” Issue?
We can’t deny that it can be so annoying that after every 10 to 15 minutes, your Logitech headset gets disconnected and connected. We know how this can ruin your gameplay as well as your mood while trying to play your favorite game.
So, are you wondering what might be the possible solution to this problem? Here, we have mentioned different methods that can help you resolve this issue. So, let’s take a look at them.
1. Plugging The Logitech Headset Into Another USB 2.0 Port
The very first step that you should do when the Logitech headset keeps disconnecting is that unplug it and try to connect it to a different USB port. If you are using the USB 3.0 port, you need to unplug it first. Before you plug into the USB 2.0, check if your headset is fully charged and turned on. You can also try connecting with the USB hub of the system. Now check the led lights on the headset to see if the headset is working properly.
If not, the reason for the issue might be some other factor. So, let’s head to the next solution.
2. Rollback To Older Drivers
Some users have reported that the new driver update has been the reason for the Logitech headset to keep disconnecting constantly. Therefore, we suggest you switch back to the older version of the driver. Here’s how you can do it.
- Press the Windows+ ‘R‘ key to open the Run dialogue box.
- In the box, type ‘devmgmt.msc‘ and click the Enter button. Wait for the Device Manager to open.
- You can also go to the Start menu and search for Device Manager.
- In the Device Manager, search for the option “Audio Inputs and Outputs.”
- After expanding the category, search for Logitech G930 driver, right-click on it and go to Properties.
- Click on the Driver tab and select the Roll Back Driver option.
Follow the next prompt options to complete the process. And then restart your computer. If the Logitech headset keeps disconnecting persists, you can simply click on Update Driver in the properties section to update the driver again.
3. Turn off USB Root HUB Power Management
If you see that Logitech is cutting off again, you can try to reset or turn off the USB root HUB power management. As you know the Logitech G930 is a USB wireless headset that is powered by the USB of the computer. So, if you want to turn it off, you need to follow few steps.
- Press Windows+ ‘R‘ to open the Run dialogue box. Type ‘devmgmt.msc’ in the box, click Enter to open the Device Manager.
- Now, expand Universal Serial Bus Controller and right-click on USB Root HUB.
- Go to Properties and then Power Management.
- Uncheck the box that says “Allow the computer to turn off the device to save power.”
Next, click on OK to save the changes made. Restart your computer and check if the issue has been resolved or not.
4. Change The Turn Off Time Interval
If you still notice that the Logitech headset is disconnecting every 15-20 minutes, you just need to change the time interval to stop this problem. Let’s know-how:
- First of all, close the Logitech gaming application.
- Open C drive and follow the path Program Files > Logitech Gaming Software > Resources > G933 > Manifest.
- Now, right-click the Device_Manifest.xml file and open it in Notepad.
- Here, search for the Battery turnOffInterval = “900.”
- Input 0 in place of 900.
Once done, save the changes made and this will probably solve the problem of Logitech headset disconnecting and reconnecting issue.
5. Disable The USB Select Suspension
As per the report, the USB select suspension power setting is one of the reasons for the Logitech gaming headset malfunction. Hence, disabling it can be the right solution.
- Go to Start and open the Settings app.
- Select System and click on Power and Sleep that is available on the left side of the screen.
- Next, scroll down a bit and then click on the Additional power settings option.
- Click on the Change plan settings that are available next to the Balanced option.
- Choose Change advanced power settings.
- Now, search and double-click on USB settings.
- And next double-click on the USB selective suspend setting and click on the Disabled option.
- Click on Apply and OK to save the changes made.
This finally resolves the issue that you have been facing from your Logitech headset.
Issues like Logitech headset keeps disconnecting are one of the most common errors found by its users. Therefore, we recommend you look at the possible solutions mentioned above to resolve the issue. However, you do not have to try it all at once. Just go for one solution at a time and if it doesn’t work for you, proceed to the next one.
If you have got some suggestions to make or have a query, you can write us in the comment section. We will get back to you whenever we can.