Nintendo launched Switch repair service in Japan: A game console may experience random incidental damage, as with any system, or start to shut down after several years of use. Over the years, there have been a few significant problems with video game consoles that have either harmed or, in some instances, destroyed them completely.
Users of the Xbox 360 were troubled for a while by the red ring of death, and Nintendo Switch players are increasingly having trouble with Joy-Con drift. With its newest system, Nintendo may have a solution to hardware issues.
The video game juggernaut recently revealed the launch of a subscription service for Switch gaming systems. Comprehensive Care is marketed as a “flat-rate repair service” that may be subscribed to at any time; however, it is only offered in Japan.
The Wide Care service does not charge a user for each repair, unlike the Nintendo Switch physical Repair Centers, which are dispersed around Europe and Japan. Instead, it charges a monthly price and covers a certain number of annual repairs.
Nintendo’s new Wide Care service has a monthly charge of 200 yen, around $1.50, or 2,000 yen annually.
Fans may now be able to acquire new controllers when their controllers experience the dreaded Joy-Con drift thanks to the service, which covers both the Switch and Switch Lite consoles as well as some peripherals, including AC adapters, the Switch dock, and Joy-Cons.
Owners of the Nintendo Switch with the Wide Care service may claim up to six repairs annually, including two that need replacing the system.
The Wide Care membership will cover repair expenses up to 100,000 yen ($738), damage from water, unintentional causes such as if a user were to drop their console, and natural breakdowns.
Nintendo hasn’t said yet if the service will be introduced outside of Japan, but expanding it internationally might be advantageous to both the business and consumers.
Comprehensive Care’s availability to Switch owners everywhere could stop more legal actions being brought against the business over issues like Joy-Con drift.
Due to Switch users’ intense dissatisfaction with their controllers breaking down and moving without their input, several legal actions have already been started.
Following a court ruling that parents may not sue the gaming giant because they were not the primary users of the Switch, one case against Nintendo may include children as plaintiffs.
