How to Use the mPassport Seva App: A Step-by-Step Guide

In today’s digital world, technology is making many aspects of life easier. One such innovation is the m Seva Passport app, launched by the Ministry of External Affairs. This mobile app allows you to take care of all your passport-related tasks right from your smartphone. Whether you need to apply for a new passport, renew an old one, or simply track your application, the m Seva Passport app makes everything easy and convenient.

If you’re planning to travel abroad, this app will be a game changer for you. Let’s walk through how to use the m Passport app, step by step, to handle all your passport-related work without any hassle.

1. Download and Install the m-Passport Seva App

The first step is to download the mPassport. It’s available for both Android and iOS users.

  • For Android users: Go to the Google Play Store, search for “mPassport Seva,” and hit the Install button.
  • For iOS users: Open the App Store, search for “mPassport Seva,” and tap Get.

Once installed, open the app, and you’ll be greeted with an easy-to-navigate home screen.

2. Create an Account and Log In

To get started, you’ll need to either log in if you already have an account or create a new one. Here’s how:

  • Launch the mPassport, and click on Login.
  • If you don’t have an account, simply tap on Register and enter your basic details such as your mobile number, email address, and date of birth.
  • You’ll receive an activation link via email or SMS to confirm your registration.
  • After verifying your account, you can login and start using the app.

3. Apply for a New Passport or Renew an Existing One

One of the main reasons you’ll use the m-Passport Seva app is to apply for a new passport or renew an old one. Here’s how:

A. Apply for a New Passport

  • On the home screen, tap on Apply for Fresh Passport.
  • Fill out the necessary details like your name, address, date of birth, and other relevant personal information.
  • After completing the form, the app will guide you through the next steps, such as making the payment and selecting a nearby passport service center.
  • You’ll need to schedule an appointment at your nearest Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK) to submit your documents and get your biometrics done.

B. Renew Your Existing Passport

If you’re renewing your passport, the process is pretty similar:

  • Tap on Renew Passport from the home screen.
  • Enter your passport number and related details.
  • Follow the same process for payment, appointment booking, and document submission.

4. Track Your Passport Application Status

Once you’ve submitted your application, you can easily track its progress using the mPassport. Here’s how:

  • Open the app and go to the Track Application Status section.
  • Enter your Application Reference Number (ARN) or File Number.
  • The app will show you the real-time status of your application, like whether it’s under processing or if any additional steps are needed.

Also Read: File Number In Indian Passport.

5. Download e-Receipt and Forms

After making the necessary payments or submitting your application, you can download receipts and other forms for your records directly from the app:

  • Go to the Download e-Receipt section in the app.
  • Choose the form or receipt you need.
  • You can either view it or download it straight to your phone for safekeeping.

This feature helps you keep all your documents in one place, avoiding unnecessary paperwork.

6. Complete Biometrics and Document Verification

After submitting your application, you’ll need to visit your Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK) for biometric verification and document submission. The app allows you to schedule an appointment for these steps.

  • Make sure to bring the original documents (proof of identity, proof of address, etc.).
  • At the appointment, officials will take your photograph and fingerprints, then verify your documents.
  • Once done, the app will notify you that your application is being processed.

7. Track Your Passport Delivery

Once your passport is ready, the m-Passport Seva app lets you track its delivery:

  • Simply go to the Track Passport Delivery section in the app.
  • Enter your Application Reference Number (ARN) or File Number.
  • The app will show you the status of your passport’s delivery, so you know exactly when to expect it.

8. Get Help with FAQs and Support

The mPassport is designed to be simple and intuitive. However, if you need assistance or have any questions, there’s a comprehensive Help & Support section within the app.

  • Here, you’ll find answers to common questions, as well as detailed guides on using the app.
  • You can also find contact information if you need to reach out to customer support for any issues.

9. Additional Features of the m Passport App

Aside from applying for passports and tracking applications, the m-Passport Seva app also offers several other useful features:

  • Appointment Scheduling: You can schedule and reschedule appointments for biometrics and document submission.
  • Multi-language Support: The app supports multiple Indian languages, making it accessible to a wider audience.
  • Real-time Notifications: Get instant updates on your application’s progress, upcoming appointments, and passport delivery.
  • Secure Payment Gateway: Pay your passport fees safely through the app using a variety of payment methods.

10. Why You Should Use the m Passport App

The m-Passport Seva app is a convenient, time-saving tool that simplifies the process of applying for and managing passports. With its user-friendly features, it eliminates the need for long waits, paperwork, and multiple trips to the passport office. Whether you’re applying for a fresh passport, renewing an old one, or just tracking your application, this app offers a seamless experience.

While the m-Passport Seva app takes care of your passport-related needs, don’t forget that travel insurance is just as important when you’re heading abroad. Niva Bupa offers reliable travel insurance plans that provide coverage for medical emergencies, lost luggage, trip cancellations, and more, ensuring your peace of mind while travelling.

Conclusion

In conclusion, the mPassport Seva app is a convenient and efficient way to manage all your passport-related tasks. Whether you’re applying for a new passport, renewing an existing one, or tracking your application status, the app provides a seamless, paperless experience. By following the steps in this article, you can easily explore the app’s features, from filling out forms to scheduling appointments and receiving real-time updates.