How to Fix “Cannot Connect To App Store” in iPhone/iPad

The App Store is an online distribution platform, developed and maintained by Apple Inc. exclusively for its devices, for providing mobile apps on its iOS operating system, these apps can be downloaded on the iPhone smartphone, the iPod Touch handheld computer, or the iPad tablet computer, and some of them can be transferred to the Apple Watch smartwatch or 4th-generation or newer Apple TVs as extensions of iPhone apps as well. however users face problems with it!!! and one of the most common problems is when all of a sudden you “Cannot Connect to App Store.”

Bugs and errors are really frustrating; especially when they don’t come with an error message. We just cannot determine how to solve these errors, because there is no message along with it. iPhone and iPad are no different when we talk about errors or bugs as they don’t display any error message.

We will summarize 6 solutions towards cannot connect to the app store issue with detailed steps and screenshots. These methods are very easy to follow and are explained in the best way possible. If you encounter Cannot Connect to App Store issues, try them right now.

How to fix Cannot Connect to App Store Error?

App Store can stop getting connected due to a few reasons and this issue can be restored by using these simple techniques. I have tried making the methods very easy to understand by common users and will surely help you in resolving the problem, so let’s get started.

Method 1: Turn On the Cellular/ Mobile Data for the App Store.

If you have mistakenly disallowed App Store to use your cellular data, make sure App Store can access cellular data on your iOS device. Without the data connection, the App Store can never connect to the app store. For this follow the steps given below:

Step 1: Open Settings app and click on the Cellular/Mobile option.

Step 2: Turn ON Mobile/Cellular Data from the toggle provided there.

Step 3: Scroll down on the same screen and turn On the toggle button next to App Store.

In case, the switch is already on for the App Store then reboot your device and try to open it once again.

Method 2: Set the Date and Time automatically

Step 1: Launch the Settings app. Tap on General option provided as shown below.


Step 2: Tap on Date & Time option provided.

Step 3: Toggle ON  the  “Set Automatically” option, if it is toggled OFF.

Method 3: Logout and Re-Login to the App Store.

Sometimes, simple steps like this can make you free from the errors like “Can’t connect to app store” as we forget to perform these small things and end up getting issues. Follow the steps given below to log out and re-login.

Step 1: Open the settings app. Scroll down and tap on iTunes & App Store.

Step 2: Tap on your Apple ID and choose to Sign Out option from the pop-up menu.

Step 3: Re-enter the password for your Apple ID and Re-login.

Step 4: Check the App Store, it should be working fine by now.

Method 4: Update Software

It has also been found that you may be facing the error for using the old version of IOS in your device. It is very important for you to check the IOS version whether it is up to date or not. If you are facing the same problem  follow the steps to update to the latest version of iOS:

Step 1: Go to Settings and find and open the General option. Navigate to the Software Update.

Step 2: You can connect your iPhone/ iPad /iPod touch to iTunes and click Check for Update option on your device’s Summary page.

Method 5: Check the validity of your Credit card

Some users seem to be facing this issue just because their credit card linked to their Apple ID has expired. So, therefore, check if the credit card linked to your Apple ID is still valid by following these instructions:

Step 1: Open Settings app. Select the iTunes & App Store.

Step 2: Tap your Apple ID, then navigate to View Apple ID option. You might need to sign in there.

Step 3: Tap to Payment Information.

Step 4: Check your credit card information, and if it has expired then update it with the valid credit card information or change it to None.

Step 5: Tap Done.

Method 6: Reset all the settings

This is the method that will surely fix “Can’t connect to App Store” Error. Always remember, try this method only when you don’t have any other option/method left to fix the error. Follow the given steps to Reset all the settings.

Step 1: Go to Settings. Find the General option and click on it. Scroll down to navigate and click on Reset button.

Step 2: You will find many options there, select Reset all the settings option.

Confirm that you want to reset all the settings on your device.

Final Words

We hope the above-mentioned methods helped you to fix the “Cannot connect to App Store” problem. If there are any methods that we missed out on, please let us and other fellow iOS users know about them in the comments section. If you still need help with anything at all, do let us know in the comments section below and we shall get back to you with a solution.