How to Troubleshoot Common Phone Problems?

Right now, Apple iPhones stand as some of the finest smartphones money can buy. However, they are not entirely immune to troublesome problems that may surface sooner or later. Certain issues may arise independently due to software glitches, while others result from human negligence. What’s encouraging is that some problems can be resolved independently. Below, you’ll find a list of the most prevalent iPhone issues, along with straightforward solutions.

Common Apple Phone Problems and Their Solutions

Black screen of death

If your iPhone suddenly goes black, resembling a scene from a horror movie, you’ve likely encountered the notorious black screen of death. This software issue can occur on older iPhone models due to outdated software and hardware. Fortunately, the solution is quite simple. Just force restart your iPhone by quickly pressing the volume up button, followed by the volume down button, and holding down the power button until the phone restarts and the Apple logo appears. If this doesn’t work, try charging your phone for a while before attempting the same steps again, as insufficient power may be preventing the phone from turning on.

iPhone slows down, lags, and works slowly

There can be many reasons for this problem. You should start with a software update. If this doesn’t work, it’s worth checking the battery. It happens that devices with weak batteries perform worse.

Another iPhone solution that often works is space cleaning. You can use the iPhone CleanUp app to free up space and remove unnecessary stress from your device. With the CleanUp app, you can get rid of duplicate contacts, unnecessary pictures, cache and cookies, or other types of garbage. You can also clean up iPhone apps in just a few clicks. If you periodically use an iPhone storage cleaner, you can avoid cluttering your device and maintain its stable operation.

iPhone won’t connect to Wi-Fi

Your iPhone is experiencing difficulty connecting to either a public or private WiFi network. To troubleshoot the issue, follow these steps:

  1. Swipe up to reveal the control center on your iPhone.
  2. Tap the WiFi button, wait a few seconds, and then turn it back on.

This will disconnect you from all WiFi networks and initiate the reconnection process.

  • If the problem persists, try the same process but with Airplane Mode.
  • If none of the previous steps work, access the phone settings and forget the network by navigating to Settings > WiFi. Then, select the network you’re trying to connect to and tap “Forget This Network”.
  • If none of these solutions resolve the issue, it’s likely a problem with the WiFi network and not your phone. You may want to consider resetting the router.


Your phone is overheating if it reminds you of your morning coffee when you hold it, which can cause internal wear, damage components, and shorten its lifespan. Additionally, nobody enjoys holding a hot smartphone. Fortunately, you can resolve the temperature issue of your iPhone with a few simple steps.

Water damaged iPhone

Accidentally spill water on your iPhone or drop it in a swimming pool? Water damage can render your iPhone inoperable and pose a high risk of data loss. Even Apple’s one-year warranty does not cover liquid damage.

To mitigate the damage, gently dry your iPhone with a towel and remove the SIM card. Avoid plugging in or turning on your device. Another method is to place it with silica gel sachets for approximately two days to facilitate drying.

Unfortunately, liquid exposure can lead to data loss on your iPhone. However, there’s no need to panic. You can recover your lost photos, videos, audio, contacts, and more from your iCloud or iTunes backup. If restoring from a backup proves unsuccessful, consider using Stellar Data Recovery for the iPhone.

iPhone stuck on Apple logo

Your iPhone may get stuck on the Apple logo for various reasons, including jailbreaking, failed iOS updates, data retrieval from backup, hardware issues, or deletion of iOS files.

To resolve this issue, you have a few options: restarting the iPhone, performing a hard reset, or putting the device in Recovery Mode. It’s important to note that a hard reset will result in complete data loss from your iPhone. You can restore lost data from a backup or consider using an iPhone data recovery solution.

The smartphone is not updated

To fix this issue, connect your phone to a PC or Mac and perform a force restart as mentioned above. This will put your iPhone into recovery mode. You should then see an option to update it. Tap to update the phone, and once the update is complete, your phone should start working again.

If the update option does not appear, you will need to restore your phone. This process will erase all the data from your iPhone and restore it to its factory settings. However, you will get the latest software version, and you can restore your phone using your backed-up content.


If you are not confident in your abilities and do not know how to troubleshoot an iPhone, perhaps you should contact a service center. However, if you’re willing to take a little risk and do the work yourself, use the tips in this list. Many of them don’t require any technical skills or even have a built-in wizard to walk you through the process. But don’t get too hopeful; not all problems can be fixed on your own.