Mobile App Supported Phones


The Basis Sync app for iPhone is compatible with the following devices using iOS 7 or higher:

  • iPod Touch (5th Generation)
  • iPhone 5
  • iPhone 4S
  • iPhone 4

Please visit our iOS help topics or the iTunes app store page if you have any questions.



Officially Supported

Our native Android app currently supports the following phones on Android 4.1.2 or above.

  • Samsung Galaxy S4
  • Samsung Galaxy SIII
  • Samsung Galaxy SII
  • Samsung Galaxy Nexus
  • Samsung Note III
  • Samsung Note II
  • Samsung Note
  • HTC One
  • LG Nexus 5
  • LG Nexus 4
  • Moto X

Unofficially Supported

To help customers engage with their health anywhere and anytime, we are allowing access of our mobile app to any Android phone with the operating system Jelly Bean 4.1.2 or later and a screen size between 3 and 6 inches. However, the app on these unofficially supported devices may experience technical issues or bugs. We will continue to add more of these phones to our Officially Supported list in the future.

Got a compatible phone? Download the app at the Google Play Store.