Mobile App Supported Phones

Compatibility information for Basis Peak:

iPhone

The Basis Peak app for iPhone is compatible with the following devices using iOS 7 or higher:

  • iPhone 6
  • iPhone 6+
  • iPhone 5
  • iPhone 5c
  • iPhone 5s
  • iPhone 4s (iOS 7 only)
  • iPod Touch (5th Generation)

Please visit the iTunes app store page to download our app.

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Android

Officially Supported

Our Android app for Basis Peak supports the following phones with the corresponding operating systems:

  • HTC One (M8) on Android 4.4.2, KitKat
  • HTC One (M7) on Android 4.4.2, KitKat
  • LG G3 on Android 4.4.2, KitKat
  • LG Nexus 5 on Android 4.4.2, KitKat and 4.4.4, KitKat
  • Samsung Galaxy S5 on Android 4.4.2, KitKat
  • Samsung Galaxy S4 on Android 4.4.2, KitKat
  • Samsung Note IV on Android 4.4.4, KitKat
  • Samsung Note III on Android 4.4.2, KitKat
  • Samsung Note Edge on Android 4.4.2, KitKat

Note: We do not officially support Android 5.0, Lollipop for any of the above phones at this time. We are working to add official support. In the mean time, you will experience the same issues as an unofficially supported phone.

Unofficially Supported

To help customers engage with their health anywhere and anytime, we are allowing access of our mobile app to any Android phone with the operating system Kit Kat 4.4.2 or 4.4.4 and a screen size between 3 and 6 inches. However, the app on these unofficially supported devices may experience technical issues or bugs. We will continue to add more of these phones to our Officially Supported list in the future.

Got a compatible phone? Download the app at the Google Play Store.