Compatibility information for Basis Peak:
The Basis Peak app for iPhone is compatible with the following devices using iOS 7 or higher:
- iPhone 6
- iPhone 6+
- iPhone 5
- iPhone 5c
- iPhone 5s
- iPhone 4s
- iPod Touch (5th Generation)
Please visit the iTunes app store page to download our app.
Our Android app for Basis Peak supports the following phones with the corresponding operating systems:
- HTC One (M8) on Android 4.4.2, KitKat
- HTC One (M7) on Android 4.4.2, KitKat
- LG Nexus 5 on Android 4.4.2, KitKat and 4.4.4, KitKat
- Samsung Galaxy S5 on Android 4.4.2, KitKat
- Samsung Galaxy S4 on Android 4.4.2, KitKat
- Samsung Note IV on Android 4.4.4, KitKat
- Samsung Note III on Android 4.4.2, KitKat
Note: We do not officially support Android 5.0, Lollipop for any of the above phones at this time. We are working to add official support. In the mean time, you will experience the same issues as an unofficially supported phone.
To help customers engage with their health anywhere and anytime, we are allowing access of our mobile app to any Android phone with the operating system Kit Kat 4.4.2 or later and a screen size between 3 and 6 inches. However, the app on these unofficially supported devices may experience technical issues or bugs. We will continue to add more of these phones to our Officially Supported list in the future.
Also, we currently do not officially support Android 5.0. Lollipop. We are working to test and validate Loll
Got a compatible phone? Download the app at the Google Play Store.